CCreatorOps

Terms of Service

Effective: [EFFECTIVE DATE]

These Terms of Service ("Terms") govern your use of CreatorOps (the "Service"), operated by [ENTITY NAME] ("we," "us," or "our"). By creating an account or using the Service, you agree to these Terms.

1. What CreatorOps is

CreatorOps is a productivity tool for content creators. We give you a private email address (in the form handle@solyxmedia.com) and a dashboard to receive, read, and reply to brand outreach. We are not an agent, manager, broker, escrow service, or party to any agreement between you and a brand. We do not negotiate on your behalf, sign contracts for you, or handle money. Any deal you enter into is directly between you and the brand.

2. Eligibility and account

You must be at least 13 years old (or the minimum age required by your jurisdiction's data-protection laws, whichever is higher) to use the Service. You agree to provide accurate signup information and keep your password and any session credentials confidential. You are responsible for activity that occurs under your account.

3. Your handle and email address

When you claim a handle, we provision handle@solyxmedia.com and route mail sent to that address into your account. We may refuse, reclaim, or rename a handle that:

Handles do not transfer between accounts. If you stop using the Service, your handle returns to the available pool after a grace period.

4. AI-assisted drafts

The Service can generate suggested email replies using a third-party AI provider (currently Anthropic's Claude). You see every draft before it is sent. Nothing is sent automatically. You are solely responsible for the content of any message you choose to send, including drafts you accepted without modification. Drafts are suggestions, not advice — review them carefully, especially anything involving money, percentages, or commitments.

5. Subscription and fees

The Service is offered on a subscription basis. Pricing, features, and any free trial terms are described at signup or in your account settings. Subscriptions renew automatically until you cancel. Cancellation takes effect at the end of the current billing period; we do not pro-rate refunds for unused time except where required by law.

6. Acceptable use

Your use of the Service is governed by our Acceptable Use Policy. Violations may result in suspension or termination without refund.

7. Privacy and data

Our handling of your data is described in our Privacy Policy. By using the Service you consent to the data practices described there. Inbound emails sent to your handle are stored on your behalf so you can read and reply to them; we do not sell, rent, or share the contents of your inbox with advertisers.

8. Account deletion and data retention

You can delete your account at any time. After deletion, account data is retained for 30 days as a soft-delete window — within that window you may contact us to restore it. After 30 days the data is permanently removed from primary storage; backups age out on a separate cycle described in the Privacy Policy. We may retain certain audit and abuse-prevention records for longer where required by law or to protect the Service.

9. Intellectual property

We own the Service, including the software, design, branding, and documentation. You retain ownership of the content you send and receive through the Service. By using the Service you grant us a limited license to process your content as needed to operate the Service (for example, storing inbound mail in our database, sending outbound mail through Postmark, and submitting sanitized prompts to Anthropic when you request an AI draft).

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SPECIFIC EMAIL WILL BE DELIVERED OR RECEIVED. EMAIL DELIVERY DEPENDS ON THIRD PARTIES OUTSIDE OUR CONTROL.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, [ENTITY NAME] AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$50.

12. Indemnification

You agree to defend, indemnify, and hold us harmless from any third-party claim arising out of (a) your use of the Service in violation of these Terms or applicable law, (b) the content you send or receive through the Service, or (c) any deal, transaction, or dispute between you and a brand.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms or our Acceptable Use Policy, or if continued provision of the Service to you would expose us to legal or operational risk. You may stop using the Service at any time by deleting your account.

14. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email or in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

15. Governing law and disputes

These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in [JURISDICTION], and you consent to personal jurisdiction in those courts.

16. Contact

Questions about these Terms? Email [CONTACT EMAIL].

Home· Terms· Privacy· Acceptable Use